What are the responsibilities and job description for the Technical Support Supervisor position at Honeywell?
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency.
You will report directly to our Technical Support Manager and you’ll work out of our Salem, OR location on an On-Site work schedule.
In this role, you will impact customer experience by driving high-quality technical support services, improving team performance, and ensuring alignment with Honeywell’s service standards and business objectives.