What are the responsibilities and job description for the Technical Support Professional position at Honeywell?
As a Technical Support Professional here at Honeywell, you will provide expert software and technical support for internally developed enterprise client-server and web-based applications connected to Microsoft SQL Server. This role resolves complex customer issues, supports software deployment, and builds strong customer relationships through timely communication, root-cause analysis, and knowledge transfer. Working across Support, Sustaining Engineering, and other cross-functional teams, this position contributes directly to customer satisfaction as a part of the Customer Success organization within MAS and Honeywell.
You will report directly to our manager and you’ll work out of our Costa Mesa, CA location on a hybrid work schedule.
In this role, you will impact the success of our technical support operations, the satisfaction of our customers, and the growth of the organization by delivering expert assistance and collaborating with cross-functional teams.