What are the responsibilities and job description for the Sr Field Service Technician position at Honeywell?
THE FUTURE IS WHAT WE MAKE IT.
Senior Field Service Technician
Sydney
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
Make the Best You.
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
Join Us and Make an Impact.
As an Sr Field Service Technician, your focus will be to provide team support and assist other team members in delivery of work to customer sites. With a focus on HVAC/BMS, you will be responsible for servicing customer sites, maximizing customer satisfaction and minimizing customer site downtime by providing exceptional technical support.
Key Responsibilities:
- To keep abreast and maintenance of sites and customer needs by continued development of customer relationships
- Providing technical support to peers, which may include other technical representatives, Account Managers, Engineers etc.
- Identifying sales and service opportunities
- To keep technical knowledge current – may require additional activities, such as self-learning on technical products
- Keep customer fully informed of possible system enhancements and upgrade paths
- Assist in any administrative requirements
Key Experience & Capabilities:
- Trade experience in electrical, mechanical, electronics etc
- Minimum 3 years relevant experience in BMS/HVAC with Niagara systems
- A comprehensive understanding of BMS systems, control theory, plant operation, tuning and fault-finding including diagnostics
- Electronic security will also be highly regarded
- Strong customer relation skills with commitment to customer satisfaction
- Ability to communicate complex issues with clarity, both in written and verbally
- Ability to work under pressure and capacity to deliver against multiple objectives
- Collaborative attitude with a customer focused mind set
- Ability to identify technical solutions to customer business needs
- Ability to travel to support other teams
Who We Are
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
Discover More
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. https://work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ employee network, we encourage members of the LGBTQ community to apply to join our team of future shapers.
We’re also proud to be recognised as an AWEI Bronze Employer and a Veteran Employment Supporter, further demonstrating our dedication to diversity, equity, and inclusion across all communities.
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