What are the responsibilities and job description for the Principal Customer Success Manager - Remote position at Honeywell?
Principal Customer Success Manager role is responsible for driving adoption and success of CLSS offerings among ESD/SMB customers. This role shapes key partnerships, identifies solution gaps, and influences portfolio growth across the software customer base. The position requires cross-functional collaboration and thought leadership to deliver meaningful insights and drive operational excellence.
Reporting Relationships: Reports to Director of Fire Software Sales , dotted line to Director of Offering