What are the responsibilities and job description for the HVAC Lead Field Service Tech position at Honeywell?
Job Description
As a HVAC Sr Field Service Technician here at Honeywell, you will be responsible for providing advanced technical support and service for HVAC systems, ensuring optimal performance and customer satisfaction. Your expertise will be essential in troubleshooting, repairing, and maintaining HVAC equipment in various settings.
You will report directly to our Field Service Manager and you’ll work out of our Acton, MA locations.
In this role, you will impact the efficiency and reliability of HVAC systems, directly contributing to the satisfaction of our clients and the success of our service operations.
Key Responsibilities
Qualifications
YOU MUST HAVE
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
The annual base salary range for this position is $33.00 - $42.00 hourly. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
About Honeywell
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: April 27, 2026.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
As a HVAC Sr Field Service Technician here at Honeywell, you will be responsible for providing advanced technical support and service for HVAC systems, ensuring optimal performance and customer satisfaction. Your expertise will be essential in troubleshooting, repairing, and maintaining HVAC equipment in various settings.
You will report directly to our Field Service Manager and you’ll work out of our Acton, MA locations.
In this role, you will impact the efficiency and reliability of HVAC systems, directly contributing to the satisfaction of our clients and the success of our service operations.
Key Responsibilities
- Install, configure, and maintain Building Automation systems and equipment.
- Diagnose and troubleshoot technical issues to ensure system reliability.
- Participate in on-site walk-throughs, formal commissioning, and customer demonstration/training on projects.
- Provide onsite and offsite technical support during installation, start-up, commissioning, and turnover process. Complete programming and commissioning process.
- Oversee and/or assist with installation of controls systems to control Boilers, Chillers, Process Water Systems, RTUs, Air Handlers, etc.
- Run one-off problems, scenarios, and integrations based on the needs of the customer.
- Develop and program graphical displays to monitor and adjust mechanical systems operations (EBI Front End Command Control Interface).
- Perform system back-ups and install appropriate updates and patches.
- Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications).
- Complete required documentation for work performed or other contractual obligations.
- Proper use of safety personal protection equipment.
- Security and other clearances as required by customer.
- Assist with design, estimating, and installation of various building automation systems.
- Provide mentorship and coaching to junior technicians.
Qualifications
YOU MUST HAVE
- Minimum of 5 years of experience in HVAC service and repair.
- Strong technical knowledge of HVAC systems and components.
- Proficiency in using HVAC diagnostic tools and equipment.
- Experience with various HVAC systems including commercial and industrial units.
- Good experience of working on Windows Operating systems, installation and configuration of the windows operating systems
- Hands on experience of working with customer's IT team and knowledge of networking infrastructure, dealing with configuration of IP addresses and subnets
- Technical Training & Building Automation Controls Experience
- Can program more than one system Tridium, Niagara N4, Integrate 3rd party systems such as BACnet, LON, and Modbus on chillers, boilers, VFDs, generators, rooftop units (RTU), VRF, FAS, etc
- Strong customer-facing communication and presentation skills
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
The annual base salary range for this position is $33.00 - $42.00 hourly. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
About Honeywell
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: April 27, 2026.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Salary : $33 - $42