What are the responsibilities and job description for the Field Service Engineer I position at Honeywell?
As a Field Service Engineer I here at Honeywell, you will have the opportunity to provide essential technical support and expertise to our customers in the Gas Detection & Life Safety business unit. You will be responsible for troubleshooting and resolving technical issues, ensuring the successful implementation of our solutions, and contributing to customer satisfaction.
You will report directly to our Field Service Supervisor and you’ll work out of our Canton, MA location on a hybrid work schedule.
In this role, you will impact the efficiency and productivity of our customers' operations by delivering exceptional technical support and service at their facilities.
KEY RESPONSIBILITIES
- Troubleshoot and resolve technical issues for our customers in a timely manner.
- Maintain customer equipment at customer facilities, while also creating maintenance plans.
- 75% overnight travel required.
- Provide technical support and expertise for our gas detection solutions.
- Collaborate with cross-functional teams to ensure successful implementation of our solutions.
- Conduct training sessions for customers and field service engineers.
- Stay updated with industry trends and advancements and provide recommendations for improvement.