What are the responsibilities and job description for the Customs Manager position at Honeywell?
As a Customs Manager, U.S. Import/Customs Compliance leads the company's customs and import compliance program for goods entering the United States. The role owns classification, valuation, origin, broker management, duty/tariff optimization, and all U.S. import operations. This role partners with supply chain, procurement, finance, tax, legal, and business teams to protect the company from customs risk while enabling efficient and cost-effective importation of goods.
You will report directly to our Trade Compliance Director, and you’ll work out of our Charlotte, NC location on a Hybrid work schedule.
In this role, you will impact Honeywell's ability to navigate international trade regulations, maintain compliance, and facilitate the seamless movement of goods across borders, thereby supporting the company's global operations and success.
KEY RESPONSIBILITIES
Customs operations
- Manage all U.S. import customs operations, including entry filing, and post-entry processes
- Oversee customs broker relationships, SOPs, KPIs, and performance reviews
- Review and approve broker instructions for new products, new suppliers, and new trade lanes
- Manage customs holds, exams, and CBP inquiries
- Oversee ACE Portal access, reporting, and data management
Tariff classification
- Ensure documented, defensible classifications for all imported products
- Conduct periodic classification reviews for high-volume and high-duty items
- Maintain classification database and ensure ERP/broker alignment
Customs valuation
- Ensure customs valuation methodology is documented and compliant with 19 U.S.C. § 1401a
- Identify and properly declare all dutiable elements:
Country of origin
- Oversee country of origin determinations for all imported products
- Manage both non-preferential origin (marking, tariff application) and preferential origin (FTA qualification)
- Maintain origin documentation: certificates of origin, supplier declarations, production records, BOM analysis
Free trade agreement management
- Support FTA qualification programs for applicable agreements
Tariff and duty management
- Monitor and manage exposure to all applicable tariff programs:
IEEPA refund management
- Manage IEEPA refund recovery through CAPE
- File CAPE Declarations and monitor processing
- Reconcile refunds received against expected amounts
- Coordinate with finance on accounting treatment and with legal on refund ownership
Compliance and audit
- Lead responses to CBP audits, Focused Assessments, and post-entry reviews
- Conduct internal compliance reviews, transactional testing, and entry audits
- Manage voluntary disclosures (prior disclosures) where needed
- Oversee reasonable care compliance under 19 U.S.C. § 1484
- Maintain 5-year record retention for all import records
- Manage customs bond adequacy and renewal