What are the responsibilities and job description for the Adv Field Service Engineer - Aerospace position at Honeywell?
Job Description
Join our Aerospace Technical Support (ATS) organization—an elite global team supporting customers 24/7 and ensuring the reliability of Honeywell’s world-class aerospace products.
We’re seeking an Advanced Field Service Engineer with strong mechanical, engine, and APU expertise to deliver high-impact remote and on-site technical support for Business and General Aviation (BGA) customers across the Americas. This primarily work-from-home position offers the perfect balance of technical challenge, customer interaction, and flexibility.
Key Responsibilities
YOU MUST HAVE
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
Benefits Of Working For Honeywell
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: October 29 th , 2025.
About Honeywell
Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: https://www.honeywell.com/us/en
THE BUSINESS UNIT
The Aerospace Technical Support Organization, ATS, responds to customer technical inquiries 24 hours a day, 7 days a week. The organization responds to issues globally and across all aerospace products and systems. All team members provide their support for customer satisfaction and added value to Honeywell by ensuring that the required customer, product, and system support exists for timely issue resolutio
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Join our Aerospace Technical Support (ATS) organization—an elite global team supporting customers 24/7 and ensuring the reliability of Honeywell’s world-class aerospace products.
We’re seeking an Advanced Field Service Engineer with strong mechanical, engine, and APU expertise to deliver high-impact remote and on-site technical support for Business and General Aviation (BGA) customers across the Americas. This primarily work-from-home position offers the perfect balance of technical challenge, customer interaction, and flexibility.
Key Responsibilities
- Serve as the primary technical contact for assigned BGA customers, providing expert support for Honeywell mechanical and electrical systems.
- Troubleshoot and resolve engine, APU, and mechanical system issues via phone, email, and on-site visits as needed.
- Provide AOG and on-wing support, both routine and urgent.
- Analyze and resolve complex technical issues, ensuring timely and effective solutions.
- Capture and share technical learnings to strengthen organizational knowledge.
- Collaborate with cross-functional teams to improve reliability and customer satisfaction.
- Maintain strong customer relationships through regular communication and periodic visits.
- Schedule: Monday–Friday, 8:00 AM–4:30 PM (occasional Saturdays or overtime)
- The schedule above may change when traveling to customer sites or per business needs
- Travel: ~20–25% within the U.S. (by air and car)
- Location: Remote – based in South Florida (within driving distance of Miami / West Palm Beach)
YOU MUST HAVE
- 10 years troubleshooting mechanical systems on business, commercial, or military aircraft.
- 5 years of customer-facing support experience.
- Basic Knowledge of Avionics systems to assist with transferring information to electrical FSE for support.
- Minimum 5 years’ customer facing support experience and/or products.
- Airframe and Powerplant (A&P) license.
- Bachelor’s degree in engineering or related technical field.
- BGA experience and aerospace business acumen.
- Utilization of Accelerator and tools to streamline work processes.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work independently and manage multiple priorities.
- Proficiency in Microsoft Office, Salesforce (SFDC), NICE InContact, and Team Center.
- Primarily remote work with meaningful travel to support customers and build relationships.
- Work with cutting-edge aerospace technologies that power the future of flight.
- Collaborate with a global network of technical experts.
- Competitive compensation, benefits, and career development opportunities.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
Benefits Of Working For Honeywell
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: October 29 th , 2025.
About Honeywell
Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: https://www.honeywell.com/us/en
THE BUSINESS UNIT
The Aerospace Technical Support Organization, ATS, responds to customer technical inquiries 24 hours a day, 7 days a week. The organization responds to issues globally and across all aerospace products and systems. All team members provide their support for customer satisfaction and added value to Honeywell by ensuring that the required customer, product, and system support exists for timely issue resolutio
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.