What are the responsibilities and job description for the Lead Field Service Technician position at Honeywell Technologies?
Job Description
As a Lead Field Service Technician here at Honeywell, you will play a critical role in providing expert technical support and service to our customers, ensuring optimal performance and reliability of Honeywell Building Automation systems. You will lead field service activities, troubleshoot complex issues, and mentor junior technicians to maintain high standards of service delivery.
You will report directly to our Senior Field Service, Manager and you will work out of our Herndon, VA location on a Hybrid/Remote work schedule.
In this role, you will impact customer satisfaction and operational efficiency by delivering timely and effective technical solutions, enhancing system uptime, and supporting the growth of Honeywell’s Building Automation business.
Key Responsibilities
Qualifications
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
Due to US export control laws, candidates must be U.S. citizen, perm resident, protected status under asylum/refugee, OR can obtain export approval.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. July 7th, 2026
YOU MUST HAVE
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial-end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
As a Lead Field Service Technician here at Honeywell, you will play a critical role in providing expert technical support and service to our customers, ensuring optimal performance and reliability of Honeywell Building Automation systems. You will lead field service activities, troubleshoot complex issues, and mentor junior technicians to maintain high standards of service delivery.
You will report directly to our Senior Field Service, Manager and you will work out of our Herndon, VA location on a Hybrid/Remote work schedule.
In this role, you will impact customer satisfaction and operational efficiency by delivering timely and effective technical solutions, enhancing system uptime, and supporting the growth of Honeywell’s Building Automation business.
Key Responsibilities
- Lead and coordinate field service activities to ensure efficient and effective service delivery for building automation systems.
- Troubleshoot, diagnose, and resolve complex technical issues on-site to minimize downtime and maximize system performance.
Qualifications
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
Due to US export control laws, candidates must be U.S. citizen, perm resident, protected status under asylum/refugee, OR can obtain export approval.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. July 7th, 2026
YOU MUST HAVE
- Five years’ experience in field service roles, preferably with HVAC building automation or related systems.
- Strong technical knowledge of building control systems, sensors, and energy management technologies.
- Proficiency in troubleshooting and repairing complex electronic and mechanical systems to ensure optimal functionality.
- Experience with diagnostic tools and software used in building automation service and maintenance.
- Associate or bachelor’s degree in a technical field related to electronics, HVAC/Mechanical, or building automation.
- Proven leadership experience in field service or technical support roles.
- Ability to mentor and develop junior technicians and foster teamwork.
- Strong problem-solving skills and a customer-focused approach.
- Knowledge of safety standards and compliance in field service operations.
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial-end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.