FOH Manager

Welcome to HoneyFire BBQ – Nashville's newest BBQ destination! Join award-winning BBQ team in Nashville, Tennessee, where they serves a diverse menu featuring both traditional favorites & bold, creative flavors. Feast on our slow-smoked meats, discover your new favorite sides, & enjoy a delicious adult beverage.

Position Overview: As the Front of House Manager in our hospitality-focused restaurant, you will play a key role in overseeing the daily operations of the front-of-house team. Your primary responsibility is to ensure a seamless and exceptional guest experience, from managing the dining room to leading and motivating the front-of-house staff. You will contribute to the overall success of the restaurant by fostering a positive work environment, maximizing guest satisfaction, and driving operational efficiency.

Key Responsibilities:

• Leadership and Team Management:
• Supervise and lead the front-of-house team and support staff.
• Provide training, guidance, and performance feedback to ensure a high level of service.
• Foster a positive and collaborative work environment to enhance team morale.
• Guest Experience:
• Ensure a warm and welcoming atmosphere for guests.
• Oversee guest interactions to optimize the overall dining experience.
• Address and resolve guest concerns and feedback promptly.
• Scheduling and Staffing:
• Develop and maintain efficient staffing schedules to meet business demands.
• Hire, train, and onboard new front-of-house staff members.
• Manage staffing levels to optimize service quality and operational costs.
• Operational Excellence:
• Monitor and maintain cleanliness and organization in the front-of-house area.
• Collaborate with the kitchen and back-of-house staff to ensure seamless communication and service flow.
• Oversee the implementation of standard operating procedures to enhance efficiency.
• Training and Development:
• Implement ongoing training programs to enhance the skills of front-of-house staff.
• Conduct regular meetings to communicate updates, expectations, and reinforce service standards.
• Encourage continuous learning and professional development.
• Inventory and Supplies:
• Monitor and manage inventory levels of front-of-house supplies.
• Coordinate with vendors to ensure timely delivery of necessary items.
• Implement cost-control measures to optimize operational expenses.
• Financial Management:
• Monitor sales and financial performance, identifying opportunities for improvement.
• Implement strategies to enhance sales, upselling, and promotional activities.
• Collaborate with the management team to develop and manage budgets.
• Compliance and Safety:
• Ensure compliance with health and safety regulations.
• Enforce company policies, including hygiene standards and dress code.

Qualifications:

• Proven experience in a supervisory or managerial role within the hospitality industry.
• Excellent leadership and communication skills.
• Strong organizational and problem-solving abilities.
• Knowledge of point-of-sale systems and basic financial principles.
• Ability to work flexible hours, including evenings, weekends, and holidays.

If you are a dynamic and experienced hospitality professional with a passion for delivering exceptional guest experiences, we invite you to apply for the Front of House Manager position and contribute to the success of our restaurant.

Working at HoneyFire BBQ

• No strict dress code