What are the responsibilities and job description for the Inside Sales Representative – Home Water Treatment position at Honest Water Co of Austin?
Honest Water Co of Austin installs whole-home water softeners, filtration systems and drinking water systems for homeowners across Central Texas. We're a growing, local team, and more homeowners are reaching out than we can follow up with. We're looking for a friendly, organized sales rep to call them quickly, answer their questions and help them choose the right system.
You'll work directly with our Sales Lead, who will train you on our products, pricing and how we quote. No water treatment experience needed. If you're good on the phone, follow through, and like helping people make a decision, we'll teach you the rest.
What you'll do
- Call new leads within minutes of their request (they reached out to us, so no cold calling)
- Follow up by phone and text on quotes waiting for a decision
- Answer questions about hard water, chlorine and drinking water, and recommend the right system
- Book in-home water tests and install dates
- Keep every lead and conversation updated in Jobber (our CRM) and Quo (our business phone app)
What we're looking for
- 1 year of sales, customer service or call center experience (home services is a plus)
- Clear, confident and friendly on the phone
- Organized and fast to follow up. You don't let leads go cold
- Comfortable learning simple software
- Valid driver's license and reliable transportation for occasional in-home visits
- Bilingual English/Spanish is a plus
Pay
- First 60 days (training): $15/hour plus 5% commission on every system you sell (7% on customers you find yourself)
- After training: 100% commission at 7% on company leads and 10% on customers you find yourself
- Our systems typically sell for $2,400–$4,500 with high volume, so a sale on a company lead usually pays about $170–$315 after training
- Monthly volume bonuses of $150, $350 or $600 when you hit 6, 10 or 15 installs, plus a team bonus when the company hits its monthly goal
- Senior Rep after 6 months and 50 installs, with higher commission (8% / 12%)
- Commission is paid once the job is installed and paid for
- If commission in a pay period ever comes in under minimum wage for the hours you worked, we make up the difference
Why work with us
- Warm leads every day from homeowners who asked to hear from us
- Hands-on training from our Sales Lead
- A product people need: better water for their whole home
- Small, growing local team with room to move up
To apply, submit your resume and answer the screening questions. Strong candidates will get a short phone call first, which is part of the interview.
Pay: From $15.00 per hour
Expected hours: 20.0 – 30.0 per week
Application Question(s):
- How many years of sales, customer service or call center experience do you have?
- Are you comfortable calling a new lead within 5 minutes of it coming in?
- Do you have a valid driver's license and reliable transportation?
- Can you work some Saturdays and some evenings until 7 PM?
- Do you speak Spanish?
- In 2–3 sentences, tell us about a time you turned a "maybe" into a yes.
Work Location: In person