What are the responsibilities and job description for the SERVICE DRIVE MANAGER -HYUNDAI position at Honda of Downtown Los Angeles?
Assistant Service Manager – HYUNDAI Dealership
Location: Downtown Los Angeles, CA
Salary Range: $90,000 – $150,000 annually (based on experience and performance)
Employment Type: Full-Time
About Us
Located in the heart of Downtown LA, our Hyundai dealership is a fast-paced, customer-first environment where service excellence meets Southern California energy. We’re committed to delivering top-tier automotive service and building lasting relationships with our community.
Position Overview
We’re looking for a driven and experienced Assistant Service Manager to lead our service department. This is a high-impact leadership role for someone who thrives on motivating teams, optimizing operations, and ensuring every customer leaves with a smile.
This opportunity is ideal for:
- A superstar service writer ready to take the next step into management
- A seasoned manager looking to lead a high-performing team of service advisors
Key Responsibilities
- Lead and manage the service drive and advisor team
- Ensure exceptional customer service and satisfaction
- Oversee scheduling, workflow, and service lane efficiency
- Train and mentor service advisors and support staff
- Monitor KPIs and implement process improvements
- Collaborate with parts and sales departments to streamline operations
- Ensure compliance with Honda and dealership standards
Qualifications
- Minimum 2 years of automotive service management experience or proven track record as a high performing service advisor
- Strong leadership and communication skills
- Proven ability to drive performance and customer satisfaction
- Familiarity with dealership management systems (e.g., CDK, Reynolds & Reynolds)
- Valid driver’s license and clean driving record
- Fluency in Spanish is a plus
Benefits
- Competitive salary with performance-based bonuses
- Medical, Dental, and Vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development and training opportunities
Salary : $90,000 - $150,000