Houseperson

Essential Duties and Responsibilities

• Provides support to the housekeeping department by delivering linens, toiletries, and other supplies as needed and replenishes supplies in public areas.
• Assists with preparing rooms for cleaning upon guest departures and with deep cleaning projects.
• Performs all tasks and functions related to laundry and linen care.
• Maintains appropriately stocked linen and storage rooms.
• Meets all cleanliness and time requirement standards established for cleaning various areas of the hotel.
• Provides exceptional guest service and responds promptly to guest inquiries and concerns.
• Performs basic maintenance skills including plunging toilets, changing light bulbs, and changing batteries.
• Handles chemicals and cleaning supplies with care and in accordance with standards.
• Operates commercial laundry and cleaning equipment.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Performs additional responsibilities as assigned by leadership.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.