What are the responsibilities and job description for the Assistant General Manager position at Homewood Suites by Hilton?
Job Description
We are a growing hotel company looking for an enthusiastic leader to join our team! We are currently looking to add an Assistant General Manager to our growing hotel family! Hilton experience a plus!
Job Description
POSITION SUMMARY
Plan, direct and coordinate activities of an organization or department that provides lodging and other accommodations and supervise whole staff from all departments.
ESSENTIAL FUNCTIONS
The following duties are normal for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Greet and register guests
Supervise, train staff from all departments.
Answer inquiries pertaining to hotel policies and services, and resolve guest complaints
Responsible to act as General Manager in absence of General Manager and perform all job duties of General Manager while acting as General Manager.
Review and respond to guest reviews.
Assign duties to workers, and schedule shifts
Coordinate front-office activities of hotels and resolve problems
Participate in financial activities such as the setting of room rates.
Daily financial Reconciliation and inventory Management.
Observe and monitor staff performance to ensure efficient operations and adherence to company and brand policies and procedures
Train staff members
Inspect guest rooms, public areas, and grounds for cleanliness and appearance
Prepare required paperwork pertaining to departmental functions
Carry out and implement all policies and rules-regulation set by the management.
Must have management experience. Prefer hotel management and Hilton experience.
** Full job description is discussed during interview.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person