What are the responsibilities and job description for the Night Auditor position at Homewood Suites by Hilton Brentwood?
Job Summary
The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves balancing financial transactions, providing exceptional guest service, and maintaining the front desk operations. The ideal candidate will possess strong attention to detail, excellent communication skills, and a passion for hospitality.
Duties
- Perform nightly audits of all financial transactions to ensure accuracy and compliance with hotel policies.
- Prepare and distribute daily reports summarizing hotel operations and financial performance.
- Provide outstanding customer service by addressing guest inquiries, concerns, and requests promptly.
- Manage front desk operations, including check-ins and check-outs during the night shift.
- Maintain a clean and organized front desk area.
- Handle phone calls efficiently, demonstrating excellent phone etiquette.
- Assist with any emergency situations that may arise during the night shift.
- Collaborate with other departments to ensure guest satisfaction and operational efficiency.
Skills
- Strong guest relations skills to foster positive interactions with guests.
- Multilingual abilities are a plus to cater to a diverse clientele.
- Proficiency in using phone systems effectively for communication.
- Background in hospitality or hotel management is preferred.
- Experience in front desk operations is highly advantageous.
- Excellent customer service skills with a focus on problem-solving.
- Familiarity with hospitality management software is beneficial.
This position requires a dedicated individual who thrives in a fast-paced environment while maintaining professionalism and attention to detail. If you are passionate about providing exceptional guest experiences and have the necessary skills, we encourage you to apply for this rewarding opportunity as a Night Auditor.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
Ability to Commute:
- Brentwood, TN 37027 (Required)
Ability to Relocate:
- Brentwood, TN 37027: Relocate before starting work (Required)
Work Location: In person
Salary : $17
