What are the responsibilities and job description for the PROGRAM COORDINATOR position at Homeward Bound of Marin?
Title: Program Coordinator – Sweeney Place Workforce Housing
Regular Full time: 40 hrs./week…Non-exempt (occasional evenings and weekends)
Schedule: Monday – Friday; 9am – 5:30pm
Pay range: $33 - $35 per hour DOE
Reports To: Senior Director of Housing Programs
Start Date: Open until filled
The Opportunity
Imagine being part of a company where effort creates hope and opportunity. For 50 years, Homeward Bound of Marin has helped individuals and families experiencing homelessness find their path to housing and stability with the goal of ending homelessness in Marin County. Bring your passion for service, and we’ll support you with 100% paid health benefits, growth opportunities, and a workplace focused on case management and connection.
We’re looking for a Program Coordinator to join our adult shelter and housing team and support residents as they build stability and self-sufficiency. In this role, you’ll work with participants in our newly opened 26-unit workforce housing program, which provides affordable housing for adults and families transitioning out of homelessness. Residents are employed in the local community, and you will help them maintain their housing, navigate challenges, and move toward greater independence. Through consistent, onsite support, you’ll play a key role in ensuring residents feel supported, seen, and genuinely set up for long-term success.
The Ideal Candidate
At the heart of our work is a mission of Opening Doors to Safety, Dignity, Hope, and Independence. We’re looking for someone who brings compassion, sound judgment, and a genuine commitment to supporting personal growth, and who thrives in a collaborative environment. The ideal candidate is mission-driven and well-versed in shelter and homeless services, with the ability to work independently while contributing meaningfully to a team. You take thoughtful initiatives, engage others with professionalism and empathy, and build strong working relationships with people from diverse lived experiences.
Education or Training Equivalent
- Bachelor’s degree in social work, social welfare, psychology, or a related field, or at least 3 years of experience in a related residential or housing program.
Qualifications and Abilities
- Minimum of three (3) years’ experience working with under-resourced or low-income populations; experience working with individuals experiencing homelessness preferred.
- Experience in residential and/or housing programs.
- Bilingual (English/Spanish) preferred.
- Knowledge of Housing First and harm-reduction principles.
- Working knowledge of SSI, SSDI, and SDI.
- Experience with data entry systems (HMIS, Salesforce, or similar).
- Proficiency with Microsoft Word, Excel, cloud-based systems, and Adobe.
- Comfort working in a culturally and ethnically diverse environment.
- Working knowledge of substance dependence disorders and mental health disorders.
- Demonstrate the ability to seek feedback, ask questions, and apply constructive suggestions.
- Ability to interact with residents in a compassionate, flexible, and respectful manner, maintaining professionalism in all interactions.
- Efficient in handling multiple task simultaneously and making quick, informed decisions in fast paced environments.
- Ability to work effectively both independently and as part of a collaborative team.
Physical Requirements
- Ability to sit and use a computer mouse, keyboard, and monitor for moderate periods of time (1 – 3 hours per day).
- Ability to stoop, crouch, kneel, or crawl occasionally.
- Ability to lift or move objects up to 40 pounds.
Key Responsibilities
- Provide housing-focused case management in one-on-one settings for up to 24 single adults and group settings.org
- Incorporate CalAIM care coordination and housing stabilization strategies into individualized housing and care plans, in collaboration with healthcare, behavioral health, and community-based partners.
- Identify and address barriers to housing stabilization, including chronic homelessness, mental and physical health needs, substance use disorders, under-employment, lack of income, and other systemic barriers.
- Skillfully prevent and/or resolve conflicts skillfully using a strengths-based approach.
- Manage a full caseload and bi-weekly/monthly meetings, with strong organization, time-management, and prioritization skills.
- Participate in weekly supervision, program meetings, all-staff meetings, and required training.
- Respond to urgent and crisis situations, including coordination with emergency medical teams, fire department, law enforcement, psychiatric services, and community partners as needed.
- Prevent and resolve conflicts using a strengths-based, trauma-informed approach.
- Provide supportive services, guidance, and referrals to community resources.
- Engage program participants regularly and consistently to support program participation and progress toward housing stability.
- Able to maintain professional boundaries and set limits.
Perform other duties as assigned
Documentation and Compliance
Case Management, Housing-Focused Services, and Outcomes
Property Management and Housing Placement
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Written & Verbal Communication Skills:
- Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before small groups of clients or employees of the organization.
- Communicate clearly and professionally with supervisors, team members, volunteers, and program participants.
Relationships:
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Equal Opportunity Employer
Homeward Bound is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. It has always been and continues to be Homeward Bound’s policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of justice backgrounds to apply for any open position for which they feel qualified.
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Competitive Benefits
- 100% Employer Paid Medical, Dental, and Vision Insurance
- Discretionary 403 B match
- 3 weeks vacation
- 13 paid holidays
- 12 Sick days annually
- Employee Assistance Program
- Free lunch at Admin Site
- Comprehensive list provided at offer
To Apply
Send resume and cover letter to: careers@hbofm.org with the position in the subject.
*$33 - $35 per hour DOE with a competitive benefits package which includes 100% employer paid medical, vision and dental insurance, 3 weeks’ vacation, and access to a 403b retirement plan. Under California law, Homeward Bound is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary or hourly rate outside of the range posted in this job announcement. This range considers the wide range of factors that are considered in making compensation decision including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. Salary and hourly rate offers are determined based on final candidate qualifications and experience.
Salary : $33 - $35