Residential Program Manager - Make a Difference Every Day!

About Us
Since 1973, Homeward Bound has been a leader in providing innovative, life-enriching services for individuals with developmental and physical disabilities in residential, community-based settings. As a mission-driven nonprofit, we believe in the power of relationships—between staff, families, and the people we serve. If you're looking for a career that combines purpose, professional growth, and a supportive team, you’ve found it.

Position: Program Manager – Residential Services
Location: Within Hennepin County | Job Type: Full-time
Pay: $21.25 – $24 per hour

Hiring Bonus: $1000/quarter for first year

Why You’ll Love Working Here

• Be part of a passionate, values-driven organization that truly changes lives
• Lead a dedicated team in a warm, home-like setting—not an institution
• Gain hands-on leadership experience while supporting people to live their best lives
• Access great benefits, training, and opportunities for career growth

What You’ll Do
As a Program Manager, you’ll take the lead in overseeing one of our residential programs, ensuring high-quality, person-centered care and a positive living environment. This role combines leadership, advocacy, and direct support, making every day unique and meaningful.

Your Impact

• Lead and mentor a team of direct care staff and nurses
• Coordinate and implement individualized care plans
• Facilitate Interdisciplinary Team (IDT) meetings
• Ensure compliance with DHS licensing and ICF regulations
• Foster meaningful relationships with families, guardians, and case managers
• Support individuals in setting and achieving personal goals
• Manage household budgets and individual finances
• Oversee program documentation, audits, and incident reporting
• Provide hands-on care (20 hours/week), including 2 weekend shifts/month and 1 evening shift/week

What You Bring
To qualify under MN Rule 245D, you must meet one of the following:

• Bachelor's in human services 1 year direct care experience
• Associate degree 2 years direct care experience
• Diploma in a related field 3 years direct care experience
• 50 hours of training 4 years of supervised direct care experience

Additional Requirements:

• 1 year of supervisory experience preferred
• Valid MN driver’s license and clean driving record
• Ability to obtain CPR/First Aid and Medication Administration certifications
• Pass a DHS background check
• Physical ability to lift 60 lbs. and support daily tasks

What We Offer

• Public Service Loan Forgiveness (PSLF) eligibility
• 403(b) retirement plan with employer match
• Affordable medical, dental, and vision insurance
• Life, short- & long-term disability insurance
• Paid training and ongoing professional development
• Education scholarships for staff
• Employee Assistance Program for work-life support

Schedule

• Full-time with flexibility
• Includes some evenings and weekends
• On-call responsibilities as needed

Diversity & Inclusion
Homeward Bound is proud to be an Equal Opportunity Employer. We value a diverse team and inclusive culture where every voice is heard and every person is respected.

Ready to Lead With Purpose?
If you're passionate about helping others, building strong teams, and making a lasting impact, we want to hear from you!

Apply today and grow your career where every role matters and every person counts.

Need accommodations during the hiring process? Email us at akuntz@hbimn.org.

Job Type: Full-time

Pay: $21.25 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Caregiving: 2 years (Required)
• Supervising: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $1,000