Medical Banking Officer

Job Summary

The Medical Banking Officer is responsible for developing, managing, and expanding relationships with medical practices and related businesses with an emphasis on dental and veterinarian practices. This role focuses on delivering customized financial solutions that meet the unique needs of medical professionals, including credit, SBA financing, treasury management, and deposit services, while upholding HomeTrust’s culture fundamentals. This position is expected to source business from external calling efforts, and there is a high level of personal monthly loan production, spending approximately 60% to 70% of time outside of the office engaged in business development and consultation activities with clients, prospects, and referral sources.   

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop and execute a business development plan focused on dentists, veterinarians, physicians and other medical practices. 
• Serve as the primary point of contact for assigned relationships, providing exceptional service and proactive financial advice.
• Identify opportunities to cross-sell treasury management, deposit, SBA, lending, and wealth solutions to deepen client relationships.
• Partner with internal teams to deliver seamless onboarding and ongoing client support.
• Perform business development activity through external calling efforts on existing clients and prospects. 
• Gather information needed to assess business loan, deposit, and treasury management needs of clients and prospects.
• Analyze financial statements and prepare credit packages for new and existing relationships in partnership with credit team.
• Collaborate closely with the bank’s SBA Lending team to structure government-guaranteed loans that meet the unique needs of healthcare clients (start-up practices, acquisitions, expansions, equipment purchases, and real estate).
• Monitor portfolio performance, including covenant compliance, credit quality, and profitability.
• Collaborate with Treasury Management to develop business opportunities within existing portfolio and prospects.
• Maintain a good working relationship with branches, credit administration, loan operations, deposit operations, mortgage, and all other partner groups, working as a team internally and across departments. 
• Promote and introduce personal/consumer bank services to customers, including consumer and mortgage loans, IRAs, and certificates of deposit.
• Stay informed on trends, regulations, and challenges affecting the healthcare industry.
• Provide consultative guidance to clients on financial best practices specific to the healthcare sector.
• Represent the bank at healthcare industry events, trade shows, and networking opportunities.
• Maintain confidentiality and security of sensitive information.
• Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
• Complete all mandatory annual compliance training.
• Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
• Perform other duties and special projects as assigned.

Job Requirements

Education:

• Bachelor’s degree in business, finance or related field. 

Required:

• 5 years of experience as a business, SBA or commercial banker, with a focus on dental and veterinarian clients strongly preferred.
• Experience working with SBA loan programs (7(a) and 504) and partnering with SBA lending teams a plus.
• Proven track record of originating and managing a profitable loan and deposit portfolio.
• Demonstrated knowledge of bank policies, procedures, and lending practices.
• Thorough knowledge of all business lending and deposit products.
• Demonstrated knowledge of credit analysis functions and related requirements and procedures.
• Ability to successfully complete bank training program(s) for lending (depending on experience and background as a lender).
• Highly developed communication and presentation skills.
• Ability to resolve customer concerns/issues in a positive way.
• Effective team member and demonstrated collaboration skills.
• Skilled professional networker.
• Excellent attention to detail.
• Proficient in Microsoft Office products.

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization. 

Work Environment, Physical Requirements  

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
• The employee will frequently communicate and must be able to exchange accurate information with others.
• The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.

DISCLAIMER: HomeTrust Bank is an evolving company.  As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.