What are the responsibilities and job description for the Operations and Integrations Manager position at Hometown Veterinary Partners?
Travel: Up to 70% or more, based on integration needs
Position Summary
This position is an integral role in Hometown Veterinary Partners' hospital acquisition activity and overall company growth. This role leads to the cross-functional execution of operations and integration activities for external acquisitions and, post-integration, continues supporting hospitals to ensure operations run smoothly and at maximum efficiency.
Culture
- Communicate consistently with hospital leaders, guiding them through the partnership process as efficiently as possible while prioritizing a premier customer experience
- Serve as a resource of information and support across all hospital functional areas
- Cultivate a collaborative, supportive team environment aligned with HVP's core principles
- Champion change management; identify, document, share, and promote best practices
Community
- Partner with hospital team leaders to solve problems and ensure client needs are exceeded, and optimal patient care is delivered
- Communicate deadlines to all internal HVP cross-functional teams to ensure prompt, efficient delivery
- Partner with hospital leadership to strategically support Compassionate Care for sustainable growth
- Partner with leadership and hospital teams to support growth and revenue potential
Collaboration
- Manage multiple integrations simultaneously against strict deadlines
- Coordinate, track, and lead due diligence activities, including financial, HR, vendor relationships, key contracts, and other items required for a successful partnership
- Identify operational issues, develop solutions, and escalate across stakeholders to drive decision-making
- Track success in partnership with the leadership team
- Work hands-on in hospitals as needed
- Take on additional responsibilities as the company and role evolve
Skills & Abilities
- Change-agile, with the ability to manage competing deadlines
- Exemplary interpersonal and communication skills, with an outgoing, personable style
- Working knowledge of core HR practices
- Persuasive communication skills
- Demonstrated ability to have direct, customer-centered conversations
- Strong organizational skills; able to manage and prioritize multiple business objectives and projects with urgency and limited supervision
- Highly motivated self-starter, able to work under strict project timelines
- Strong written and verbal presentation skills; able to present concisely and with detail
- Strong desire to learn and contribute as a valuable team member
- Ability to work autonomously in a fast-paced environment
- Natural problem-solving instinct
- Ability to travel up to 70% or more, based on integration needs
Education, Experience & Qualifications
- Minimum of 4 years of veterinary industry experience, preferably in acquisition management, hospital leadership, or cross-functional team collaboration
- Bachelor's degree (BA/BS) or CVT/LVT credential
- Demonstrated experience communicating effectively with multiple internal and external parties on a project
- Demonstrated experience in conflict management and leading difficult conversations
- Project management platform experience a plus
Flexible work from home options available.
Salary : $85,000 - $100,000