What are the responsibilities and job description for the Inside Sales Representative position at HomeTown Services?
Sales Representative – Phone Closer - HVAC
Location: Jacksonville, FL (On-Site)
Compensation: Base Aggressive Bonus Structure
Top Performers Earn $100K Annually
Schedule: 12:00pm to 9:00pm.
J&W Heating and Air Plumbing is hiring an Inside Sales team member to support real-time coordination between our HVAC technicians in the field and homeowners exploring repair, replacement, or upgrade options.
This role is focused on sales execution, not cold calling. You’ll work with warm, inbound leads, assisting in presenting and closing estimates over the phone—often while the technician is still on-site. If you can move fast, listen well, and close with confidence, this is a high-reward role.
What You’ll Do
We invest in the whole you — your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where we match 50% of your contributions up to the first 6%. Beyond the basics, you'll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.
Apply Today
If you’re ready to turn active service calls into closed deals—and want to join a company where performance is rewarded—apply now at www.jandwheatingandair.com.
Location: Jacksonville, FL (On-Site)
Compensation: Base Aggressive Bonus Structure
Top Performers Earn $100K Annually
Schedule: 12:00pm to 9:00pm.
J&W Heating and Air Plumbing is hiring an Inside Sales team member to support real-time coordination between our HVAC technicians in the field and homeowners exploring repair, replacement, or upgrade options.
This role is focused on sales execution, not cold calling. You’ll work with warm, inbound leads, assisting in presenting and closing estimates over the phone—often while the technician is still on-site. If you can move fast, listen well, and close with confidence, this is a high-reward role.
What You’ll Do
- Engage in live sales coordination with HVAC technicians and homeowners
- Speak directly with customers during active service or estimate appointments
- Guide conversations, confirm next steps, and close jobs over the phone
- Follow up on open estimates and unconverted leads
- Own your assigned call-by-call lane, tracking activity and outcomes
- Consistently meet and exceed sales KPIs and close rate targets
- High-income potential: base pay performance-based bonuses
- A full pipeline: no cold calling—just active leads and real-time opportunities
- Full benefits: medical, dental, vision, PTO, and 401(k) with company match
- Ongoing support: daily access to sales leadership and coaching
- Career growth: a clear path for advancement based on performance
- Experience in inside sales, phone-based closing, or customer-facing sales roles
- Strong communication skills and a comfort level handling objections on the fly
- A fast-paced, focused, and highly self-motivated mindset
We invest in the whole you — your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where we match 50% of your contributions up to the first 6%. Beyond the basics, you'll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.
Apply Today
If you’re ready to turn active service calls into closed deals—and want to join a company where performance is rewarded—apply now at www.jandwheatingandair.com.
Salary : $100,000