Office Manager

POSITION OVERVIEW

Hometown Realty is seeking a highly capable, detail-oriented, and driven Office Manager to serve as the operational backbone of our fast-paced real estate office. This is a critical leadership role requiring an individual who can manage a broad range of responsibilities simultaneously — from day-to-day office operations and agent support to accounting oversight, compliance, and team leadership. The ideal candidate thrives under pressure, maintains impeccable organization, and leads by example in a demanding, high-volume environment.

KEY RESPONSIBILITIES

Office Operations & Administration

• Oversee and manage all daily office operations, ensuring smooth and efficient workflow at all times
• Answer and route incoming office calls professionally; direct leads to appropriate agents promptly
• Maintain office systems, filing, supplies, and equipment to support a productive work environment
• Conduct banking duties including deposits, withdrawals, and financial errands as required
• Serve as the primary point of contact for all operational matters, escalating issues to the owner when appropriate

Sales Support & Lead Management

• Route and track incoming leads, ensuring timely and accurate assignment to agents
• Support the sales process by coordinating communications between agents, clients, and third parties
• Monitor sales pipeline activity and provide regular updates and reports to ownership

Document Preparation & Compliance

• Prepare, review, and manage all real estate transaction documents with a high degree of accuracy
• Conduct thorough compliance reviews of all contracts, agreements, and related documentation
• Ensure all transactions meet regulatory and brokerage compliance requirements from contract to close
• Maintain meticulous records and audit trails for all files and transactions

Accounting & Financial Management

• Oversee all aspects of office accounting, including accounts payable, accounts receivable, and general ledger
• Calculate, process, and distribute agent commission payments accurately and on schedule
• Produce financial reports and statements for ownership review on a regular basis
• Manage rent collection, track payments, and maintain records for any property management activities

Tenant & Client Communication

• Serve as a primary point of contact for tenant communications, addressing inquiries professionally and promptly
• Handle tenant escalations with professionalism and sound judgment, involving ownership as appropriate
• Maintain positive, proactive relationships with clients, tenants, and vendors

Team Leadership & Training

• Lead, supervise, and mentor office assistants and support staff to ensure high performance and accountability
• Develop and implement training programs and onboarding procedures for new team members
• Set performance expectations, provide ongoing feedback, and foster a culture of excellence
• Lead regular team meetings and contribute to office-wide strategic planning initiatives

Social Media & Marketing

• Oversee and manage the company's social media presence across all active platforms
• Coordinate content creation, scheduling, and engagement in alignment with brand standards
• Monitor analytics and adjust strategy to grow audience reach and engagement

QUALIFICATIONS & REQUIREMENTS

• Minimum 3–5 years of experience in office management, real estate administration, or a comparable role
• Prior experience in real estate, property management, or a brokerage environment strongly preferred
• Demonstrated ability to manage multiple high-priority responsibilities simultaneously without error
• Strong working knowledge of accounting principles and financial reporting
• Proficiency with real estate transaction platforms, CRM systems, Microsoft Office Suite, and social media tools
• Exceptional written and verbal communication skills
• Real estate license a plus, but not required

CORE COMPETENCIES

• Attention to Detail — Errors are not an option; precision is expected in every task and document
• Punctuality & Reliability — Consistently on time and dependable; sets the standard for the team
• Leadership — Confident in directing staff, delegating effectively, and holding others accountable
• Composure Under Pressure — Thrives in a fast-paced, high-volume environment without sacrificing quality
• Integrity — Handles sensitive financial and client information with complete discretion and honesty
• Adaptability — Flexible and solutions-oriented when priorities shift quickly
• Initiative — Self-directed and proactive; doesn't wait to be asked

WORKING CONDITIONS

This is a full-time, in-office position. The Office Manager will work in a fast-paced, high-demand environment where priorities can shift rapidly and the volume of work is consistently high. The ability to remain composed, efficient, and accurate under these conditions is non-negotiable. This role requires a professional who is genuinely invested in the success of the company and operates with a sense of urgency and ownership.

Job Type: Full-time

Pay: $31,200.00 - $35,360.00 per year

Experience:

• Microsoft Office: 5 years (Preferred)
• Administrative experience: 5 years (Preferred)

Ability to Commute:

• Starkville, MS 39759 (Required)

Ability to Relocate:

• Starkville, MS 39759: Relocate before starting work (Required)

Work Location: In person

Salary : $31,200 - $35,360