What are the responsibilities and job description for the Pharmacy Technician position at HomeTown Pharmacy?
Retail Pharmacy Technician - PTCB Certified
The Pharmacy technician operates under the direct supervision of the pharmacist and is responsible for performing the administrative and service-based duties that keep our customers satisfied. The ideal candidate for this position is detail-oriented, able to multitask, and enjoys working with customers.
The duties of this job are as follows:
Greet/wait on/service/answer question etc. for the store's customers
Receive prescriptions/gather and process patient information
Computer processing/adding patients, doctors, drugs, etc.
Filling Rxs/processing/counting/labeling, etc.
Answering the phone
Call Doctor's office for refills when needed, patient/Rx information-clarification, etc.
Call insurance company when needed
Checking in Rx orders for patient/calling on shorts, overages, order errors, outdates, credits, out of stocks etc. (including the out-front orders when necessary)
Inventory control-walking the shelves/straightening/checking for outs and over stock/checking for outdates, checking transfer website, etc.
Daily orders for inventory/stock reviewing the negative on hand, counting/correcting improper inventory counts
Reviewing and counting through Top 200 inventory when received from the Rx Services Dept
Reviewing and attempting to correct prescriptions listed on Little A report
Reviewing and correcting prescriptions listed on Negative Paid Report
Reviewing medication synchronization calendar and processing patients 3-5 days prior to sync date
Checking on owes and making sure items have been ordered and received promptly
Stock Rx dept. daily with supplies/bags/vials, etc…
Clean Rx dept.-straighten/dust/empty trash/vacuum, etc…
File and complete daily information on Rx's filled
Separate and file invoices
Check in C-IIs and complete order forms
Return prescriptions to stock not picked after 30 days, credit insurance company and patient records
Process third party checks via Epicor and enter into google drive spreadsheet daily
Outdate checks are posted under miscellaneous, not third party
Clean/maintain the computer system: delete duplicate drugs files, prescriber files, etc.
Run cash register
Print and mail out statements in a timely manner at the beginning of each month. Keep pharmacy manager updated as to any problem accounts or discrepancies
Make sure all past due accounts are taken care of in a timely manner. Report accounts over 90 days to Pharmacy Services
Make sure that everyone running a cash register is aware of bad accounts, or questionable circumstances
General housekeeping to be completed by store team:
Daily: empty trash, vacuum
Weekly: clean bathrooms, dust shelves/fixtures
As needed/requested: move products/boxes; run errands/make deliveries; face products on shelving
Do whatever is deemed necessary for creating a friendly, caring, safe and happy environment/culture for both customer and teammates.
Have Fun and Be Positive Everyday
Skills that are an absolute must include:
Outstanding Customer Services Skills
Effective Communication Skills
Attention to detail
Time Management
Organization Skills
Basic Computer Skills
Willingness to learn new skills
Must be PTCB certified
Benefits of working for HomeTown Pharmacy:
Closed on Sundays
Competitive Wages
Benefits
401K with Company Match
Work Life Balance
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