What are the responsibilities and job description for the Medical Office Assistant position at Hometown Health Care of NEPA, Inc.?
Job Overview
We are seeking a dedicated and energetic Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the backbone of our medical practice, ensuring smooth daily operations and delivering exceptional patient service. Your expertise will help streamline administrative workflows, manage medical records, and support clinical staff with accuracy and professionalism. If you thrive in a fast-paced environment and are passionate about providing outstanding healthcare support, this opportunity is perfect for you!
Duties
- Greet patients warmly at the front desk, providing excellent customer service and managing multi-line phone systems with professionalism and courtesy
- Schedule appointments efficiently using our electronic health record (EHR) system, Tebra
- Verify insurance coverage and perform insurance verification to ensure accurate billing and claims processing
- Collect patient information, update medical records, and review documentation for completeness and accuracy
- Assist with medical billing processes including coding using CPT, ICD-10 codes, and managing medical collection efforts
- Prepare and review care plans, documentation review, and ensure compliance with HIPAA regulations for patient confidentiality
- Maintain organized filing systems for medical records and ensure proper handling of sensitive health information in accordance with health information management standards
- Other duties as assigned
Skills
- Extensive knowledge of EMR (Electronic Medical Records) systems; experience with Tebra and Epic is a plus
- Strong understanding of medical terminology and regulations
- Proficiency in computer skills
- Excellent patient service skills with superior phone etiquette and communication abilities
- Strong organizational skills to manage multiple priorities within a busy healthcare setting while maintaining attention to detail
- Experience in clinic environments with familiarity in intake procedures, appointment scheduling, insurance verification, and front desk operations
- Knowledge of HIPAA compliance standards to safeguard patient privacy during documentation review and data handling
- Ability to perform clerical tasks such as filing, data entry, and maintaining accurate medical records efficiently
- Strong candidates without experience in the healthcare field will be considered
Join our team to make a meaningful difference in patients’ lives by providing compassionate support in a dynamic healthcare environment. We value your expertise in medical administrative support and look forward to welcoming motivated professionals committed to excellence!
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $24