What are the responsibilities and job description for the Front Desk Receptionist position at Hometown Executive Suites - Bridgeport, TX?
We are looking for a Front Desk Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Receptionist responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Confirm group reservations and arrange personalized services
- Maintain updated records of bookings and payments
Skills
- Hotel experience Recommended
- Customer service attitude
- Excellent communication and organizational skills
Job Type: Full-time
Pay: Up to $10.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $10
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