What are the responsibilities and job description for the Corporate IT Core Operator position at Hometown Community Bank?
Make the change and be the difference. Take ownership at MCB!
Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 53 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.
Pay or shift range: $23.12 USD to $29.80 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Enjoy the Benefits of working at MCB!
Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k.
Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays.
Job Summary
Under general supervision, an IT Core Operator monitors and maintains computer systems and mainframe operations in a financial environment. This role ensures smooth batch processing, system integrity, and compliance with security and regulatory requirements. Responsibilities include performing tasks as reflected in the Core Operations Daily Checklist, monitoring on-line systems, printing and distributing reports and performing help-desk functions.
Essential Duties & Responsibilities
· Perform tasks as reflected in Daily Operations Checklist
· Identify and resolve software or processing issues
· Escalate problems to support or infrastructure teams as needed
· Ensure data confidentiality and integrity in accordance with financial regulations
· Maintain activity logs, incident reports, and shift documentation
· Support disaster recovery and business continuity protocols
· Respond to alerts from monitoring systems promptly and effectively
· Perform helpdesk support, assisting with calls, logging and directing requests to appropriate person
Supervisory Requirements
Personnel Management: This position has no supervisory responsibilities.
Process Management: NA
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
· Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
· The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.
Work Environment
The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· The noise level in the work environment is usually moderate.
· Employees, who work 7 ½ continuous hours or more, must take a 30-minute uninterrupted lunch break no later than 5 hours after beginning their workday
· Flexible work schedules, occasional evening and weekend work
· Personal vehicle (car or truck), at which mileage will be paid, to transport equipment/documents securely and safely to the outlying locations.
Education and Qualifications
Essential:
· High school diploma or equivalent
· Ability to work independently and under pressure in 24/7 environments or rotating shifts
· Excellent troubleshooting and communication skills
· BSA and other Bank related training through BAI is required annually (Bank provided)
Desirable:
· Associate’s degree in computer related discipline or two years of related training
Experience
Essential:
· Personal computer, including word processing and spreadsheet software (Microsoft Office)
Desirable:
· Knowledge of financial systems and transaction processing
This job description is not an employment contract, implied or otherwise; therefore, employment relationship remains "at-will."
Salary : $5 - $30