What are the responsibilities and job description for the Telecommunications Operator, Homestead Hospital position at Homestead Hospital?
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.
Description:
Operates multiple-position telephone switchboard to relay incoming, outgoing, and interoffice calls. Performs miscellaneous hospital Telecommunications and clerical duties as needed. Monitors all hospital alarms, performs code paging, and provides patient information. Consistently delivers exceptional service to all callers. Estimated pay range for this position is $16.00 - $17.25 / hour depending on experience.
Qualifications:
Degrees:
- High School Diploma, Certificate of attendance, GED, or Experience.
Additional Qualifications:
- Must have a minimum of one year customer service experience and basic computer knowledge.
- Associate of Arts desired.
- Good command of written and verbal communication.
- Ability to work well under pressure.
Minimum Required Experience: 1 Year
EOE, including disability/vets
Salary : $16 - $17