What are the responsibilities and job description for the Leasing Consultant position at Homestead Companies?
Homestead Companies is a fully integrated real estate company specializing in multifamily, student housing, and active 55 living.
MISSION To provide the best resident life experience possible.
VISION To continue to grow as developers, builders and operators and create a place where the best choose to work, residents choose to live, and investors choose to trust.
VALUES- Every day, these Values drive the culture of all our efforts. Together, we commit to: Say It, Support It, Grow It, Own It, Do the Right Thing
Why Join Homestead
At Homestead we offer a variety of benefits designed to support work-life balance and overall wellness including generous PTO and a substantial 401K match
We are currently seeking a Leasing Consultant for our Student Housing Community near Ohio University. The Leasing Consultant connects with future residents, identifies their needs and preferences, and secures lease agreements.
Responsibilities:
-
Responsibilities:
-
Deliver exceptional customer service to future and current residents, ensuring their needs and concerns are promptly addressed in an appropriate manner.
-
Conduct property tours, highlighting the features and amenities of the property
-
Assist future residents in completing rental applications, collecting required documentation, and guiding them through the lease signing process.
-
Support marketing initiatives, both online and offline, to attract prospective residents, including managing listings on various rental platforms and social media channels.
-
Build and maintain strong relationships with current residents, addressing their concerns, resolving issues, and promoting resident engagement and satisfaction.
-
Stay informed about the local rental market, competitors, and industry trends to provide valuable insights and recommendations.
-
Handle various administrative tasks, including maintaining accurate resident records, completing leasing paperwork, and managing the leasing office.
-
Effectively communicate with property management, maintenance, and other staff to ensure operational and resident satisfaction.
Qualifications
- Previous experience working with people in an upbeat environment
- Ability to work on Saturdays and Sundays as needed based on the property
- Enthusiastic and professional customer service
- Entrata experience a plus
- Experience working in a collegiate environment a plus