Leasing and Marketing Manager

We are hiring for a Leasing & Marketing Manager at our University Village location. As the Leasing & Marketing Manager (LMM), you will oversee and direct execution of all onsite sales, leasing, and marketing policies, processes, and workflows to ensure the Community meets the budgeted renewal and pre-leasing target goals in line with budgeted marketing parameters.  Property manager experience is helpful due to the size of the property and scope of work. 

Responsibilities: 

• Manage all aspects of the leasing process, including conducting property tours, responding to leasing inquiries, and facilitating lease signings. 

• Collaborate with the leasing team to meet occupancy goals and leasing targets for each property. 

• Coordinate move-in and move-out procedures, conducting unit inspections and ensuring a smooth transition for residents. 

• Develop and execute marketing plans tailored to the student housing market, utilizing both digital and traditional marketing channels. 

• Create engaging content for social media platforms, email campaigns, and advertising materials to attract prospective residents. 

• Identify opportunities for partnerships with local colleges and universities to increase brand visibility and student outreach. 

• Serve as the primary point of contact for residents, addressing inquiries, concerns, and maintenance requests in a timely and professional manner. 

• Organize resident events and community-building activities to foster a sense of belonging and promote a positive living experience. 

• Ensure compliance with fair housing laws and regulations in all leasing and marketing activities. 

• Prepare leasing reports and financial analyses to monitor leasing performance and identify opportunities. 

• Work closely with property management, maintenance staff, and other team members to address resident needs and maintain property standards. 

• Provide guidance and support to leasing agents and leasing assistants, fostering a collaborative and productive work environment. 

• Lead regular team meetings and training sessions to stay informed about property updates and industry trends. 

• Other tasks as directed and assigned. 

Qualifications: 

• Strong sales skillsets 

• Strong leadership skills 

• Excellent customer service skills and ability to connect with residents 

• Social Media experience (targeted marketing and advertising) 

• Experience in preparing monthly variance reporting 

• Knowledge of billing procedures and collection techniques 

• Ability to learn and adapt to changing technology, Working knowledge of MS Office and databases 

• Patience and ability to manage stress 

• Excellent communication skills (written and oral) 

• Skilled in negotiation 

• Problem-solving skills 

Physical Requirements: 

• Sitting, walking, standing in an office area for long periods of time 

• Ability to verbally communicate 

• Be able to lift to up to 15 pounds 

• Ability to use hands and arms for writing, typing, lifting, holding, grabbing, and pulling.