What are the responsibilities and job description for the Office Coordinator position at Homestead Behavioral?
Mental Health Office Coordinator (Bilingual Preferred)
Responsibilities:
- Verify patient insurance eligibility and benefits.
- Collect copayments and process payments accurately.
- Schedule and manage new patient appointments.
- Educate prospective clients about available services and assist with enrollment, including:
- PHP (Partial Hospitalization Program)
- IOP (Intensive Outpatient Program)
- TCM (Targeted Case Management)
- ABA Therapy
- Individual/Family Therapy
- TMS (Transcranial Magnetic Stimulation)
- Medication Management
- Maintain accurate patient records and documentation.
- Provide excellent customer service to patients and families.
- Ensure timely communication and follow-up with patients.
Qualifications:
- Bilingual (English/Spanish) preferred.
- Strong communication and customer service skills.
- Experience with insurance verification and patient scheduling preferred.
- Ability to multitask in a fast-paced mental health setting.
- Professional, organized, and dependable.
- Must be punctual and maintain excellent attendance.
Schedule:
- Monday through Friday
- Saturdays as needed
Key Traits:
- Professional and compassionate
- Detail-oriented
- Team player
- Reliable and on time
- Strong sales and patient engagement skills to help connect individuals with the services that best meet their needs.
Pay: $15.00 - $20.00 per hour
Work Location: In person
Salary : $15 - $20