What are the responsibilities and job description for the Title Closing Processor position at HomeServices of Nebraska?
Work as part of the closing team and become an important part of our buyers’ and sellers’ big day! HomeServices Title is seeking a Title Closing Processor to work in our Lincoln, NE closing center. This is an in-office position, working Monday through Friday 8 am – 5 pm.
As a Closing Processor, you will be responsible for preparing closing files that will be reviewed and signed at the closing table. You’ll work side-by-side with closers, lenders, production staff and agents as a key team member.
Responsibilities and essential job functions:
- Process, review for completeness and organize the closing file.
- Order information for the upcoming closing.
- Schedule closings, obtain and review documents to satisfy lien holders, maintain accuracy of files throughout the closing process.
- Effective oral and written communication skills.
- Get financial cost statements ready for closing.
- Prepare and submit closed loan or assumption packages, deposits and disbursement documentation, recording packages and commission packages to the appropriate departments or entities.
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications:
- High school diploma or equivalent work experience and knowledge.
- 1-2 years of customer service experience.
- Previous real estate, title or mortgage experience preferred.
Knowledge and Skills:
- Strong computer skills including proficiency with Microsoft Office.
- Effective oral and written communication skills.
- Ability to maintain solid customer relationships by handling questions and concerns with speed, accuracy and professionalism.
- Must be able to work efficiently, handle deadlines and work as a member in a team environment.
- Effective interpersonal skills, detail-oriented, self-motivated, organized, with a customer service focus.
- Effective analytical and problem-solving skills.
- Knowledge of real estate, title or mortgage is preferred, but not required.
Come join our team!
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer