What are the responsibilities and job description for the Office Administrative Assistant position at Homescapes of New England?
About Us
Homescapes of New England is a trusted exterior remodeling company serving homeowners since 2010. We specialize in high-quality exterior improvements and take pride in delivering excellent customer service and craftsmanship. As a small, growing business, we value reliability, teamwork, and strong communication.
Job Summary
We are a growing exterior remodeling company seeking a reliable and organized Office Administrative Assistant to support daily operations. This role is essential in keeping our office running smoothly by handling customer communications, scheduling, and administrative tasks. The ideal candidate is detail-oriented, friendly, and comfortable multitasking in a fast-paced small business environment.
Key Responsibilities
- Answer incoming calls, emails, and customer inquiries in a professional manner
- Schedule appointments, estimates, and project timelines
- Maintain customer records and job files (digital and/or paper)
- Assist with preparing estimates, invoices, and contracts
- Coordinate with Production Manager on job progress
- Order office supplies and assist with material ordering as needed
- Manage calendars for the owner and project managers
- Perform basic bookkeeping tasks (data entry, tracking payments, etc.)
- Support marketing efforts (social media updates, review requests, etc.)
- General office duties such as filing, scanning, and organization
Qualifications
- High school diploma or equivalent (Associate’s degree preferred)
- 1–3 years of administrative or office experience
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools
- Experience with scheduling software or CRM systems is a plus
- Ability to multitask and prioritize effectively
- Friendly, professional demeanor with strong customer service skills
Preferred (Not Required)
- Experience in construction, remodeling, or home services industry
- Familiarity with estimating or invoicing software (e.g.JobNimbus etc.)
Work Environment
- Small office setting with a collaborative team
- Fast-paced, hands-on environment where flexibility is important
Pay: $22.00 - $28.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $22 - $28