What are the responsibilities and job description for the Operations Coordinator position at Homes570?
Company Description Homes570 is a licensed property management and real estate services provider serving Northeast Pennsylvania. With over 16 years of collective experience, the team focuses on helping property owners maximize their investments while offering tenants a seamless rental experience. Homes570 leverages DoorLoop technology to streamline operations, reduce daily calls for property owners, and improve tenant communication. By thoroughly reviewing 50–70 applications per lease, the company prioritizes high-quality tenant placement and long-term success. Homes570 supports investors, homeowners, and tenants with efficient, reliable, and hands-off property management services.
Role Description The Operations Coordinator is a full-time, on-site role based in Scranton, PA. This position supports the daily operations of property management, including coordinating maintenance requests, tracking lease applications, and updating records in property management systems. The Operations Coordinator will help manage communication between property owners, tenants, vendors, and internal team members to ensure timely responses and smooth processes. Responsibilities include organizing administrative tasks, monitoring workflows, preparing reports, and assisting with scheduling and follow-ups. The role contributes to operational efficiency by identifying process improvements and supporting the team in delivering a consistent, high-quality experience for all clients.
Qualifications
Role Description The Operations Coordinator is a full-time, on-site role based in Scranton, PA. This position supports the daily operations of property management, including coordinating maintenance requests, tracking lease applications, and updating records in property management systems. The Operations Coordinator will help manage communication between property owners, tenants, vendors, and internal team members to ensure timely responses and smooth processes. Responsibilities include organizing administrative tasks, monitoring workflows, preparing reports, and assisting with scheduling and follow-ups. The role contributes to operational efficiency by identifying process improvements and supporting the team in delivering a consistent, high-quality experience for all clients.
Qualifications
- Candidates should possess strong Operations Management skills to coordinate workflows, support property management processes, and maintain accurate records.
- Candidates should possess excellent Communication skills to interact clearly and professionally with property owners, tenants, vendors, and colleagues.
- Candidates should possess solid Customer Service abilities to handle inquiries, resolve issues, and support positive experiences for all stakeholders.
- Candidates should possess reliable Administrative Assistance skills to manage documentation, scheduling, data entry, and general office support.
- Candidates should possess Analytical Skills to review applications, interpret data, and help identify trends or areas for process improvement.
- Familiarity with property management or real estate operations, including use of technology platforms (e.g., DoorLoop or similar systems), is beneficial.
- Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment are preferred.
- Previous experience in operations, property management, or a related field and a high school diploma or equivalent; post-secondary education is a plus.