What are the responsibilities and job description for the Small Commercial Insurance Account Manager position at Homer Smith Insurance, Inc?
Since 1950, Homer Smith Insurance has been serving businesses and families on the Olympic Peninsula and beyond with their insurance needs. As a third-generation family-owned and operated company, we pride ourselves on providing exceptional service, strong community connections, and lasting client relationships.
We are seeking a Small Commercial Account Executive to join our team in our Port Townsend, WA office. This position is focused on providing outstanding client service and support for commercial accounts with premiums of $7,500 and under.
Responsibilities:
- Serve as the primary point of contact for a designated book of small commercial accounts.
- Prepare proposals, handle renewals, process endorsements, and issue policies.
- Respond promptly to client questions and requests in person, over the phone, and by email.
- Conduct annual account reviews to ensure adequate and accurate coverage.
- Provide friendly, professional support to clients while maintaining strong relationships.
- Assist producers and team members with account management as needed.
- Ensure all documentation and files are accurate, complete, and compliant with agency and carrier guidelines.
Qualifications:
- Active Property & Casualty Insurance License (required).
- Minimum of 2–4 years of insurance industry experience, preferably in commercial lines.
- Strong communication skills — written, verbal, and interpersonal.
- Excellent attention to detail and organizational ability in a fast-paced environment.
- Proficiency in Microsoft Office (Outlook, Word, Excel) and agency management/quoting systems.
- Dependable and professional with a commitment to client service.
Skills for Success:
- Personable and approachable — enjoys working directly with clients.
- Strong problem-solving ability with a calm, professional demeanor.
- Able to manage multiple tasks and deadlines with accuracy.
- Team-oriented but also capable of working independently with initiative.
Job Type: Full-time
Pay: $43,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Insurance: 2 years (Required)
License/Certification:
- Insurance Producer License (Required)
Work Location: In person
Salary : $43,000 - $50,000