What are the responsibilities and job description for the Automotive Office Manager / Service Advisor position at Homer Ave Automotive?
We’re an independent auto repair shop and used-car dealership looking for an organized, dependable person to manage daily office work and help the owner keep the business running smoothly.
This is a hands-on position combining customer service, repair-job coordination, administrative assistance, and used-car sales support.
Responsibilities:
- Answer phones, greet customers, and schedule appointments.
- Write up customers’ concerns and keep repair orders organized.
- Prepare and explain estimates, obtain customer approvals, and provide updates.
- Coordinate with the owner and technicians to keep jobs moving.
- Order parts, track deliveries and returns, and follow up with vendors.
- Prepare invoices, collect payments, and maintain accurate records.
- Assist with used-car listings, buyer inquiries, appointments, sales paperwork, and delivery coordination.
- Handle MVC trips, document drop-offs, and other business errands.
- Help the owner manage follow-ups, paperwork, and daily priorities.
We’re looking for someone who:
- Communicates clearly and treats customers professionally.
- Can manage several jobs and follow through without constant reminders.
- Is comfortable using computers, email, and office software.
- Has a valid driver’s license and can handle business errands.
- Is dependable, detail-oriented, and willing to learn.
Experience in an automotive service office, dealership, or similar customer-facing administrative role is preferred. Familiarity with repair estimates, parts ordering, QuickBooks, or dealership paperwork is a plus.
This role is ideal for someone who enjoys taking ownership of an office and helping a small business stay organized.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25