What are the responsibilities and job description for the Inside Sales Rep position at Homepro?
Now Hiring: Inside Sales Representative at HomePro
Join HomePro, a Texas-based leader in residential electrical services, home entertainment, media tech, and home automation. With over two decades of experience delivering reliable, high-quality solutions, we pride ourselves on exceptional customer service and punctual execution. We are seeking a motivated and customer-focused Inside Sales Representative to support our growing sales team and help drive revenue by converting leads, managing customer relationships, and supporting project coordination.
Why Choose HomePro?
- Full-time position with competitive base salary plus commission.
- Comprehensive benefits available after 60 days, including medical, dental, and vision
- 401(k) plan with company match
- Paid time off and company-observed holidays
- Opportunities for professional growth and internal advancement
- Supportive, inclusive team environment with ongoing training
- Employee discounts on HomePro products and services
Main Responsibilities
- Manage inbound leads and outbound prospecting via phone, email, and CRM
- Qualify prospects, perform needs assessments, and present appropriate HomePro solutions
- Prepare and deliver accurate quotes, proposals, and follow-up communications
- Schedule appointments and coordinate with production, field teams, and dispatch
- Maintain detailed records of customer interactions and sales activity in the CRM
- Meet and exceed monthly and quarterly sales targets
- Build and maintain strong customer relationships focused on long-term satisfaction
- Collaborate with marketing and operations to support promotions and ensure smooth handoffs
Participate in team meetings and training to stay current on products, pricing, and processes
Additional responsibilities may be assigned by the manager
Who We're Looking For
- Proven experience in inside sales, customer service, or lead generation (preferred1–3 years)
- Strong phone presence, excellent written and verbal communication skills
- Customer-focused mindset with demonstrated ability to build rapport and drive conversions
- Comfortable working with CRM systems and basic office software (e.g., Microsoft Office, Google Workspace)
- Highly organized, detail-oriented, and able to manage multiple priorities
- Motivated, coachable, and eager to grow within a fast-paced company
- Valid driver's license and reliable transportation for occasional in-person meetings
Required Education & Experience
- High school diploma or G.E.D. required; college coursework or degree in business, communications, or related field is a plus
- 1 year of sales or customer service experience preferred
Necessary Skills & Abilities
- Strong interpersonal and negotiation skills
- Effective time management and follow-up discipline
- Comfortable using technology to document and track sales activities
- Ability to listen to customer needs and recommend appropriate solutions
- Team-oriented with a positive, professional attitude
Job Purpose
To support HomePro's sales objectives by converting leads into revenue, maintaining excellent customer relationships, and ensuring accurate coordination between sales and operations to deliver exceptional service.
Additional Information
- Job Type: Full-time
- Location: Texas
- Benefits: Medical, Dental, Vision,401(k) with company match, Paid Time Off, Employee discounts
If you are a driven, customer-focused sales professional looking to join a growing team, HomePro offers a rewarding environment with opportunities for career growth. Apply today and help us deliver industry-leading home technology solutions.
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HomePro is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals.