Administrative Assistant/Receptionist

The mission of The HomeOwnership Center is to create and support successful homeowners in North Central WV through financial counseling, homebuyer education and responsible lending.

The Administrative Assistant position is the first point of contact for The HomeOwnership Center (HOC) customers and as such supports HOC’s delivery of quality customer service. The Administrative Assistant helps ensure a smooth process for customers from intake to final service delivery, and also provides administrative support to the Executive Director and other HOC staff on a daily basis. The position requires an energetic and professional individual who is comfortable working in a consumer-friendly environment assisting customers of all income levels and backgrounds to access homeownership opportunities.

Responsibilities include, but are not limited to, the following:

· Provide customer-friendly first point of contact for all HOC customers

· Represent the HOC consistently and effectively in a professional manner

· Assist customers with intake process and as needed throughout their time working with HOC

· Assist with mortgage loan processing

· Gather, organize, and track data to support office operations and reporting

· Perform general office and administrative tasks

· Represent the HOC in various public events and activities as needed

· Attend trainings, seminars and staff development activities

· Interact with other non-profits, lenders and associated partners

· Perform any additional duties/activities assigned by management

Skills & Qualifications:

· Confidential treatment of HOC customer information is required

· Excellent organizational skills and attention to detail, with the ability to manage competing priorities and meet deadlines

· Excellent communication skills, both written and verbal

· Demonstrated ability to work cooperatively in a team environment

· Proficient in Microsoft Office suite and able to learn required data and customer management computer platforms

· Prior administrative experience and/or experience with mortgage lending industry a plus

Position Details:

Part-time position for 20-25 hours per week.

Occasional evening and weekend hours may be required.

Hourly pay will be commensurate with experience.

Benefits include health insurance, retirement, and paid time off (PTO).

For more information about The HomeOwnership Center visit www.hocwv.org. An Equal Opportunity Employer

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Elkins, WV 26241 (Required)

Ability to Relocate:

• Elkins, WV 26241: Relocate before starting work (Required)

Work Location: In person

Salary : $16