Warehouse Operations Manager (Reverse Logistics)

Job Summary

Homeland Talent Solutions has partnered with our client, a growing national provider of reverse logistics, pallet management, and onsite warehouse operations, to hire a Warehouse Operations Manager for an embedded operation within one of the nation's largest retail distribution centers in Lake Park, Georgia.

This is not a traditional pallet repair management role. Our client is seeking an experienced operations leader who thrives on leading people, improving processes, building a strong safety culture, and driving operational performance in a fast-paced warehouse, distribution, manufacturing, or logistics environment.

As the Warehouse Operations Manager, you will serve as the primary onsite leader for a multi-shift reverse logistics operation, overseeing pallet sorting and repair, inventory flow, labor planning, quality, customer satisfaction, and overall operational performance. You'll lead supervisors, team leads, and hourly associates while partnering closely with customer leadership to ensure exceptional service, continuous improvement, and financial success.

This is a highly visible leadership opportunity for someone who enjoys developing high-performing teams, improving efficiencies, and delivering results.

Responsibilities

• Lead day-to-day operations across multiple shifts in a high-volume warehouse environment, ensuring safety, productivity, quality, and customer satisfaction
• Oversee reverse logistics, pallet sorting and repair, inventory flow, labor planning, and overall operational performance
• Develop staffing plans, allocate labor effectively, and optimize workforce utilization to meet operational goals
• Monitor productivity, workflow, and key performance indicators (KPIs), identifying opportunities to improve efficiency and reduce waste
• Drive continuous improvement initiatives by streamlining processes, optimizing staffing, improving reporting, and implementing best practices
• Lead, coach, and develop supervisors, team leads, and hourly associates while fostering a culture of accountability, teamwork, and continuous learning
• Support hiring, onboarding, training, scheduling, performance management, employee development, and retention initiatives
• Address employee performance, attendance, and disciplinary matters in a fair and timely manner while developing future frontline leaders
• Champion a strong safety culture through visible leadership, OSHA compliance, safe equipment practices, incident investigations, corrective actions, ongoing safety training, and a clean, organized work environment
• Serve as the primary onsite leader and customer contact, building strong relationships while ensuring service expectations are consistently met or exceeded

Requirements

• 5 years of operations leadership experience
• Proven experience leading teams of 15 hourly employees; multi-shift leadership experience preferred
• Demonstrated success coaching, developing, and leading high-performing teams
• Strong background in improving operational processes, productivity, and overall performance
• Customer-facing leadership experience with the ability to build strong working relationships and deliver exceptional service preferred
• Working knowledge of OSHA regulations and warehouse safety best practices, with a commitment to maintaining a strong safety culture
• Excellent communication, organizational, problem-solving, and decision-making skills
• Comfortable working in a fast-paced, high-volume industrial or warehouse environment

Benefits

This position offers an annual salary of $85,000-$110,000, with compensation based on experience, leadership background, and overall qualifications. Our client also offers a comprehensive benefits package.

Summary

If you're a hands-on leader with a passion for operational excellence, team development, and creating a culture of safety and accountability, we'd love to speak with you about this Warehouse Operations Manager opportunity. Apply today!

EEO Notice

Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.