By-Name-List Coordinator

POSITION: By-Name-List Coordinator

LOCATION: Petaluma, remote option available with occasional site visits

SUPERVISOR: Vice President, Sonoma County

STATUS: Full-Time, Exempt

COMPENSATION: $87,360/Annually

ABOUT HOMEFIRST

Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

PROGRAM OVERVIEW

A By-Name List (BNL) is a comprehensive list of every person in a community experiencing homelessness, updated in real time. Using information collected and shared with their consent, each person on the list has a file that includes their name, homeless history, health, and housing needs. The Petaluma and Sonoma Valley BNLs are the vital tools that are used in case conferencing meetings held weekly. Sonoma County has several sub-regional BNLs and one comprehensive, county-wide BNL. The By-Name-List Coordinator is responsible for maintaining the Petaluma and Sonoma Valley BNLs, facilitating all related activities in these communities, and coordinating with wider regional efforts to end homelessness.

REPORTING RELATIONSHIPS

The position reports to the Vice President, Sonoma County.

PRIMARY RESPONSIBILITIES

By-Name-List Leadership

• Convenes local service providers on a regular basis
• Creates agendas, taking meeting minutes, and sending notes and follow up to attendees
• Maintains By-Name-Lists of people currently experiencing homelessness in South County and Sonoma Valley, including a regular analysis of inflow and outflow and updating all relevant client information from both the Homeless Management Information System and report outs from local partners
• Develops housing and engagement strategies for people on the list in coordination with local service providers
• Drives actions and next steps between meetings to ensure clients are receiving the support that they need
• Provides quarterly data visualizations detailing the overall size of the By-Name-List, as well as key metrics including but not limited to shelter status, Coordinated Entry status, and housing resources identified and utilized
• Presents data and progress updates to stakeholders, including the Petaluma and Sonoma City Councils
• Continually improves case conferencing and By-Name-List policies, procedures, and practices by actively researching and connecting with other efforts throughout the region and country
• Codifies meeting and By-Name-List policies and procedures within a group charter
• Provides individual technical assistance as needed or requested to local providers’ staff on By-Name-List policies, procedures, and practices
• Works with regional partners including the County, Coordinated Entry, other government agencies, and other social service providers to ensure regional care coordination; this includes reconciliation of regional lists with sub-regional lists
• Develops new partnerships and workflows to connect available resources to all providers participating in the By-Name-List process
• Attends regional care coordination meetings including countywide Coordinated Entry case conferencing and countywide subregional care coordination efforts, and coordinates progress towards housing for Petaluma participants
• Represents and communicating the general needs, interests, and desires of people experiencing homelessness in the community

General

• Attend all job-related meetings, including staff meetings, agency-wide meetings and regional meetings
• Represents the agency in public speaking events as requested
• Participates in opportunities for learning and skill maintenance/development, including internal and external training and workshops
• Complies with and upholds all local data sharing and privacy agreements
• Follows all agency policies and procedures
• Assists with other duties assigned

QUALITIES:

• The By-Name-List Coordinator engages in attentive and detail-oriented By-Name-List development and pursues high quality of service for system partners and participants. They take a data-driven approach toward improving system outcomes.
• Alongside the Director, the By-Name-List Coordinator is adaptable and responsive to the evolving needs of our system participants, partners, and funders. They proactively seek to identify these needs and value the input of others.
• The By-Name-List Coordinator is highly collaborative and enjoys a team-oriented They actively foster a shared vision among varying stakeholders.
• The By-Name-List Coordinator is consistently dedicated to a system that prioritizes the most vulnerable of the homeless population.
• HomeFirst is a diverse company in a diverse field, and the By-Name-List Coordinator desires to work with people from a variety of social and economic backgrounds.

BENEFITS

HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 4 hours of civic engagement leave annually to volunteer.

ORGANIZATIONAL EQUITY STATEMENT

At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.

HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.

HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.

QUALIFICATIONS (YOU HAVE)

Knowledge and Experience, General

• People with lived experience encouraged to apply
• 1 year experience in human services
• Demonstrated experience facilitating groups or meetings
• Demonstrated experience in basic data analysis and visualization
• Bachelor of Arts in Social Work (BASW) degree or related human services field preferred, not required
• Knowledge of homelessness and/or housing services preferred
• Proficient in Microsoft Word, Outlook, and Excel
• Valid CA driver’s license and insurance, and reliable transportation to use on the job