What are the responsibilities and job description for the Scheduling Coordinator position at HomeCentris Healthcare?
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
• Monitors internal workflow system to identify all patients completed by the Admissions Department.
• Ensures Agency patients receive timely care in accordance with their physician’s orders, services required, identified visit frequencies, and the Agency plan of care.
• Creates/maintains schedules and related data in the Agency’s electronic medical record.
• Ensures high patient satisfaction though clear communication and confirming demographic information, best times for visits, and best contact info for further scheduling.
• Assists clinicians by making sure they have all available information prior to the Start of Care.
• Review schedules to troubleshoot scheduling conflicts and issues. Reschedules missed visits as soon as possible.
• Maintains weekend and holiday rotation in accordance with Agency policies and Clinical Manager direction.
• Helps improve Agency profitability by only scheduling authorized visits and minimizing missed visits.
• Maintains staff and client statistics and reports.
• Communicates with the sales team regarding staff availability.
• Maintains strong collaboration with Admissions Department to troubleshoot obstacles preventing Starts of Care.
• Maintains clinician productivity in accordance with Agency standards.
• Performs other duties as assigned
Salary : $24 - $25