Program Manager

Program & Project Management 

• Plan, implement, and evaluate program activities that serve caregivers and vulnerable community members.
• Apply project management principles to manage timelines, deliverables, and cross-functional coordination.
• Identify process gaps and develop efficient systems or workflows to improve program operations.
• Anticipate challenges, troubleshoot issues as they arise, and apply creative problem-solving to maintain program continuity.
• Prepare reports, metrics, and data analysis to assess program impact and performance.

Community Engagement & Client Support 

• Assess community members’ needs and guide them in selecting and applying for relevant programs or services.
• Provide hands-on support with application preparation and submission, including writing assistance.

• Build trusted relationships with clients and ensure they receive compassionate, high-quality support.
• Conduct outreach and field visits to meet with participants, partners, and community stakeholders as needed.

Partnerships & Collaboration 

• Serve as a liaison between the organization and city, county, and state agencies.
• Develop and maintain partnerships with community organizations, funders, and government representatives.
• Represent the organization at meetings, events, and collaborative initiatives to advance program goals.

Operations & Administration 

• Oversee budgets, documentation, and reporting requirements related to assigned programs.
• Ensure compliance with local and state program guidelines and organizational policies.
• Utilize Microsoft Project, Excel, and other software tools for data tracking, reporting, and workflow management.
• Other special projects assigned based on direction from manager or the Senior Director of Program Operations.

Knowledge, Skills, and Abilities 

• Strong organizational and project management abilities.
• Demonstrated ability to navigate ambiguity, manage shifting priorities, and problem-solve in real time.
• Excellent communication, writing, and interpersonal skills.
• Proficiency in Microsoft Project, Excel, Word, and other digital/project management tools.
• Strategic thinker with a continuous improvement mindset.

• Collaborative and adaptable with a passion for serving others.
• Comfortable working both in-office and in the field with diverse community populations.

Education and Experience  

• Bachelor’s degree in Public Administration, Social Work, Nonprofit Management, Public Health, or related field required (Master’s degree preferred).
• Minimum 3–5 years of experience in program management with preferable skill in project management and in a nonprofit or public service setting.
• Experience working with government or state/local programs, including application processes and compliance.
• Background in community-based services or caregiving-related programs strongly preferred.
• Proven experience building or improving organizational processes and systems.

Work Environment  

This position is based in Los Angeles, CA, and involves an in-person work environment, with approximately 60% field work and 40% office-based work. The Program Manager will engage directly with community members, partner organizations, and government agencies, requiring travel to local sites, community events, and meetings. The role involves a combination of hands-on client support, administrative responsibilities, and cross-functional collaboration. The ideal candidate thrives in a dynamic, fast-paced environment, balancing structured office work with field interactions in support of caregivers and community programs. 

Physical Demands  

The physical demands described here are representative of those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to talk or hear. The employee is frequently required to sit for extended periods of time at a desk or computer workstation. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. 

Homebridge Is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.