What are the responsibilities and job description for the Front Desk Agent position at Home2 Wilmington WB?
Front Desk Agent is responsible for overseeing the front desk, ensuring a smooth and secure operation of the property while performing guest related procedures. Having strong Guest Service skills is a pre-requisite for this position. This role combines customer service with basic accounting and administrative duties.
- Must be customer service oriented
- Must maintain a clean and safe working environment
- Must have reliable transportation
- Must be dependable and punctual
- Greet arriving guest and process check-ins and check-outs
- Handle guest requests, complaints, or emergencies in a calm and professional manner
- Ensure the lobby and front desk area remain tidy and welcoming
Job Type: Part-time
Pay: $14.50 - $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $16