What are the responsibilities and job description for the Front Desk Agent position at Home2 Suites Reno NV?
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Mitigate customer complaints as needed
- Work with the housekeeping staff to ensure rooms are ready for new guests
Pay: $15.00 - $16.00 per hour
Work Location: In person
Salary : $15 - $16