Laundry Attendant

Objective: Achieve the highest level of guest satisfaction by providing efficient and superior guest service

Job Summary: The Laundry Attendant is responsible for cleaning, drying, folding, and organizing all hotel linens, and towels. This role ensures a steady supply of clean linen is available for the housekeeping team and that all laundry operations meet brand cleanliness and quality standards. The ideal candidate is dependable, detail-oriented, and able to work efficiently in a fast-paced environment.

Essential Functions and Responsibilities

• Operate washers, dryers, and other laundry equipment according to safety and usage guidelines.
• Sort, load, and unload laundry by type and level of soiling.
• Inspect linens and towels for stains or damage; treat stains and report heavily damaged items.
• Fold and organize clean laundry to brand specifications.
• Maintain laundry carts and linen storage areas in a neat and orderly manner.
• Monitor linen and towel par levels; report shortages or overstock to supervisor.
• Ensure all clean items are properly stored and rotated to prevent overuse or damage.
• Restock housekeeping closets with clean linen and terry as needed.
• Maintain cleanliness of the laundry room, equipment, and work surfaces.
• Follow all hotel safety guidelines, including chemical handling, PPE usage, and lifting techniques.
• Report equipment malfunctions or safety concerns promptly.
• Coordinate with housekeeping team to ensure timely linen availability.
• Support housekeeping staff during busy shifts as needed.

Qualifications: To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner. The individual must be able to communicate effectively with coworkers and guests and have a neat appearance to represent hotel positively with guests. The individual must be punctual, have a good attendance record, and have reliable means of transportation to work.

Position type and expected hours of work: This is a full-time position. The typical shift for this position is 9am to 4:30pm.

Work Environment: This job operates in a Hotel environment. Hotels can be a stressful environment that require frequent, pleasant communication with others, effectively deal with guests, and accept constructive feedback from supervisors. This job requires a person is able to change activity frequently and cope with interruptions. This role routinely uses cleaning chemicals and tools to clean guest rooms, public areas and food and beverage areas. Employees in this role are frequently exposed to hot water, potentially slippery floors, and cleaning chemicals and a variety of different food items. Employee must follow all chemical MSDS guidelines. Work involves considerable exposure to steam, dirt, dust, fumes, bacteria and odors. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable Accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to stand for long periods of time; use hands to handle or feel or reach with hands and arms. Considerable repetitive motions of hands and wrists is required. The employee must frequently lift and/or move up to 20 or more pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Required Education/Work Experience:

• High School Diploma or Equivalent (or actively enrolled)
• Previous work or volunteer experience in cleaning, housekeeping or manual labor roles

Preferred Education/Work Experience:

• Previous laundry experience in hotel, healthcare, senior living or professional laundry setting
• Experience working in extended stay or select service hotel environment
• Knowledge of linen handling, chemical safety and proper use of housekeeping equipment
• Experience operating large-capacity washers, dryers, and folding equipment
• Exposure to hygiene protocols and fabric care standards in high-volume environments
• Knowledge of stain treatment techniques and laundry chemical handling

EEO Statement: Home2 Suites by Hilton provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Home2 Suites by Hilton complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Home2 Suites by Hilton expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of employees to perform their job duties may result in discipline up to and including discharge. 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program

Work Location: In person

Salary : $16