What are the responsibilities and job description for the Full Time Night Audit position at Home2 Suites by Hilton Leesburg?
Job Overview
Join our dynamic team as a Night Auditor, where you will play a pivotal role in ensuring the smooth operation of our hotel during the night shift. You will be responsible for managing front desk operations, performing nightly audits, and providing exceptional guest services. Your attention to detail and commitment to hospitality will help create memorable experiences for our guests.
What you’ll do
- Conduct nightly audits of financial transactions and ensure accuracy in reporting.
- Manage front desk operations, including check-ins and check-outs, while maintaining excellent guest relations.
- Provide top-notch customer service by addressing guest inquiries and resolving issues promptly.
- Operate multi-line phone systems to handle incoming calls and assist guests effectively.
- Collaborate with housekeeping and maintenance teams to ensure all areas are well-maintained for guests.
- Uphold the highest standards of hospitality by creating a welcoming environment for all guests.
Experience
- Strong background in customer service with a focus on guest relations.
- Bilingual or multilingual skills are a plus, enhancing communication with diverse.
- Excellent phone etiquette and interpersonal skills to engage effectively with guests.
- Ability to work independently during night shifts while maintaining attention to detail.
Join us in creating unforgettable experiences for our guests while advancing your career in the vibrant world of hospitality!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18