Night Auditor (Full time)

Front Desk / Night Audit

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Verify payment methods and process transactions accurately
• Register guests and assign rooms
• Provide information about hotel amenities, rates, and services
• Respond to guest concerns in a timely and professional manner
• Complete nightly audit procedures accurately and on time
• Maintain updated records of bookings and payments
• Prepare reports and communicate all shift activity to management

Property Monitoring & Reporting

• Walk the property regularly (hallways, common areas, exterior as needed)
• Identify and report any issues (cleanliness, maintenance, safety concerns, guest disturbances)
• Document and communicate all findings clearly for follow-up
• Ensure the property remains secure and orderly overnight

Operations Support

• Assist housekeeping by walking hallways and collecting trash and used linens as needed
• Maintain cleanliness and presentation of the lobby, guest bathrooms, and all public areas throughout the shift
• Communicate with housekeeping to ensure rooms are clean and guest-ready

Breakfast Support (Early Morning)

• Set up and prepare breakfast area
• Stock and replenish items
• Assist with organizing and putting away deliveries
• Ensure breakfast area meets cleanliness and brand standards

Guest Experience Expectations

• Provide exceptional and professional guest service at all times
• Handle guest concerns independently and appropriately
• Take initiative to create positive guest experiences
• Deliver service that leads to positive guest reviews (Google, TripAdvisor, etc.)

Requirements

• Previous hotel or night audit experience preferred
• Strong attention to detail and ability to work independently
• Must be reliable, punctual, and self-motivated
• Comfortable being the only employee on duty overnight
• Strong communication skills (written and verbal)
• Ability to stay active (walking, lifting, standing)

Important NoteThis position requires independent decision-making, consistent property monitoring, and detailed reporting of all activities during the shift.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Any Hilton or Marriott experience?

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Required)

Shift availability:

• Overnight Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $16 - $18