What are the responsibilities and job description for the Guest Service Representative position at Home2 Suites by Hilton Charleston West Ashley?
- We are looking for a Guest Service Representative to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Service Representative? Guest Service Representative responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will make sure our guest receive stellar customer service and provide memorable hospitality experiences. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we’d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner.
Job Types: Full-time, Part-time, Seasonal, Contract
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15