DDD Program Manager (Developmental Disabilities Services)

We are a licensed New Jersey home care agency dedicated to supporting individuals with intellectual and developmental disabilities. Our mission is to provide compassionate, person-centered services that promote independence, safety, and quality of life. We are seeking an experienced DDD Program Manager to oversee our growing program and ensure compliance with all state and DDD regulations.

Position Summary:
The DDD Program Manager will oversee daily operations of our DDD program, supervise support staff, ensure service plan compliance, coordinate with case managers and families, and maintain (Developmental Disabilities Services) high-quality standards across all services. This role requires strong leadership, organization, and a deep understanding of NJ DDD guidelines.

Responsibilities:

• 
  Train staff according to DDD guidelines and state regulations

• Accountable for achieving growth targets through proactive business development, strengthening existing referral sources, and generating new client opportunities.

• Attend community Engagement (transition fairs, sponsorship local events, conduct lunch n learns)

• Ensures compliance with all DDD/DHS policies and procedures. Periodically reviews and updates internal processes to ensure compliance. Updates Internal Standard Operating Procedure manual and communicates all changes and updates with staff in a timely manner.

• Preparation of reports including but not limited to internal/external audits

• Complete all DDD required webinars and trainings

• Be available to assist clients in crisis situations

• Work alongside DSP and make sure client medical appointment and daily activities are met

• Open Cases when needed

• Communicate directly to BCBA when client concerns arrive

• Conduct monthly client visits

Qualifications:

• Bachelor’s degree in Social Work, Human Services, Psychology, or related field (required by many agencies; experience may substitute depending on your preference)

• 2–3 years of experience working with individuals with developmental disabilities (DDD experience strongly preferred)

• Prior management or supervisory experience in human services or home care

• Knowledge of NJ DDD, Medicaid, and state regulations

• Strong organizational and communication skills

• Ability to manage multiple tasks and deadlines

• Valid NJ driver’s license and ability to travel locally

Preferred Skills:

• Experience with Therap, EVV systems, or other care management platforms

• Strong understanding of person-centered planning

• Crisis management and problem-solving skills

Benefits:

• Competitive salary

• Flexible schedule

• Paid time off

• Professional development and training opportunities

• Supportive and mission-driven work environment