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Property Management Office Manager

Home Suite Home Property Management
Cleveland, OH Full Time
POSTED ON 10/5/2025
AVAILABLE BEFORE 12/4/2025
Position Summary: Manages all aspects of property portfolios or portfolio of commercial, industrial or retail properties. Oversees all marketing, operations and financial activities.

Duties and Responsibilities:

  • Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
  • Address client concerns for resolution.
  • Collect rent and pays expenses in compliance with lease terms.
  • Respond to tenant needs, ensuring that maintenance staff resolve problems promptly.
  • Ensure that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
  • Contract for and supervise vendor services as required.
  • Coordinate tenants move-ins and move-outs with tenants and leasing manager.
  • Prepare and delivers timely, accurate and complete reports.
  • Develops and controls annual budgets for operating and capital expenses.
  • Forecasts management plans and prepares monthly performance, explaining variances.
  • Reviews and reconciles tenant rent and expenses.
Education and Experience
  • High School Diploma and 4 years of related experience OR Bachelor's degree and 2 years related experience.
  • Proficient in Intuit QuickBooks, Google Docs, or Property Management Software such as AppFolio
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
Communication Skills

  • Excellent written and verbal communication skills.
  • Fluent in Spanish a plus

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