What are the responsibilities and job description for the Brand Ambassador position at Home Remodeling Pros of Central PA?
Share the story behind the build-be our brand's voice.
Home Remodeling Pros is based out of Central PA. We offer completely customized Kitchens, Bathrooms, Basements, Decks and Home Additions. Our company purpose is to make the customer experience as amazing as the outcome.
We're a fast-growing construction company looking for a confident, people-focused Brand Ambassador to represent our work in the community. If you love connecting with others, building relationships, and sharing the story behind high-quality craftsmanship, this role is your chance to make an impact. Join us and help bring our brand to life-on job sites, at events, and across local markets.
- Maintaining Home Remodeling Pros online reputation.
- Answering phones and responding to leads via phone and text/chat to schedule appointments.
- Engage with current Home Pros Clients for reviews and referrals.
- Maintaining all customer facing web presences to include company, Google, Facebook, and Third-party lead generators to include updated on-line portfolio.
- Cultivate on-line reviews on all applicable forums.
- Arranging site visits per job to include delivering on our promised site review (3-7 days before completion) and GEP review at project completion.
- Coordinate project photography
- Send Super Lead Letter to neighborhood
- Representing the Voice of the Customer (VOC) and providing feedback through the appropriate managers.
Secondary Responsibilities:
- Showroom and samples maintenance to include ensuring DC compliance on cleanliness, organization, and closing procedures.
- Assist with reaching customers for any financing paperwork that needs completion.
- Open the office each day.
- Attend weekly sales, TQM, and production meetings
- Survey ALL customers for Net Promoter Score (NPS
- Monday- Friday 8:00 AM to 5:00 PM, Saturday 10AM-1PM
Compensation:
- Base salary - $1,000/week plus bonus
Benefits:
- Heath, Vision and Dental insurance, 401(k), paid time off, bereavement leave, six paid holidays and employee discount.
Reports to Director of Marketing
Salary : $1,000