Care Coordinator

Our company was founded in 2005 and serves the Central Florida Geriatric population. We are a large practice with 25 providers that serve Skilled Nursing Facilities, Assisted Living Facilities and our homebound patients in the comfort of their home in 14 counties. We are committed to providing excellent care to our patients and buildings while reducing hospital readmissions.

Our mission is to create a nurturing healthcare experience, empowering patients, by providing a physician led ecosystem based on a foundation of Science, Technology, Faith and Compassion.

Our medical practice is seeking a dedicated and compassionate individual to join our Care Coordination Team. In this vital office-based role, the Care Coordinator will support our homebound patients by ensuring they receive exceptional, well-organized care. Responsibilities include daily coordination of patient needs, close communication with providers and care teams, and thorough documentation of all activities.

Strong interpersonal skills and a commitment to compassionate communication—with providers, patients, caregivers, and team members—are essential. This position works closely with both the Care Coordinator Manager and Team Lead to maintain the highest standards of patient-centered care.

Qualifications & Attributes

• High school diploma or GED.
• Post high school education is advantageous.
• Proven experience working in a medical office.
• Working knowledge of medical terminology and medical insurance plans.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• The ability to type and file accurately.
• Strong communication, interpersonal and presentation skills.
• Good computer and electronic record skills.
• Excellent organizational skills.
• Excellent interpersonal skills.
• Aptitude in problem-solving, critical thinking, and decision-making.
• Outstanding time management skills.
• Excellent written and verbal communication skills.
• Strategic thinking and analytical skills.
  
  

Major Areas of Responsibility

• Responding to Microsoft Teams, emails, as well as voicemails left for you daily and all should be addressed and cleared before clocking out for your shift.
• Work with assigned color team.
• Complete orders given by medical practitioner.
• Add lab results to flowsheet.
• Prepare the schedule for the following day with records.
• Ensure color team census is properly maintained.
• Ensure the workflow process is being completed daily.
• Thorough, accurate documentation of all activities.
• Ensure patients have a scheduled upcoming PCP appointment.
• Contact third parties such as specialists, hospitals, and home health care agencies, to obtain notes for our providers to review.
• Special projects as designated by the CC Manager.
• Other tasks as assigned at the discretion of the CC Manager.